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Privacy Policy We know that your privacy is important to us. So, please read our Privacy Policy. Providing your personal information is always voluntary however, note that without certain information, we may be unable to provide our merchandise or services. If you provide your personal information, we will consider this your consent to our use. However, we will respect your preferences as to whether and how you’d like us to communicate with you and you may modify your preferences online or by contacting a Customer Service representative. If you opt-out of receiving marketing information from us, we may still contact you concerning your specific transactions and communications with us.

INFORMATION WE MAY COLLECT We may collect personal information, including your name, mailing address, telephone number, email address, text message address, transaction information, credit or debit card information, birth month or other demographic information. We may collect this information when you: – make a purchase online or by phone – save your information with us online or visit our site (COOKIES) – register for a any of our trainings or events – participate in a contest, sweepstakes, promotion or survey – make inquiries concerning our merchandise or services – participate in any geolocation services we offer – are referred to us through a third-party marketing promotion.

HOW WE USE THE INFORMATION WE COLLECT We may use the personal information we collect to: – process, track and fulfill your order and contact you about the status of your order – tell you about and administer conferences, contests, sweepstakes and promotions – send you surveys about our products or services – respond to your inquiries regarding our products or services – learn about your shopping preferences and improve your shopping experience – help us address problems with and improve our site and our merchandise and services – protect the security and integrity of our site.

COOKIES Our site uses “cookies” which are small data files stored on your computer’s hard drive or mobile device when you visit a site. Cookies may be used in a variety of ways which enhance and personalize your online browsing and shopping experience. For instance, cookies allow us to remember what’s in your shopping cart, recognize you when you return to our site, track your orders, and monitor and maintain information about your visits. You may set your browser not to accept cookies or to notify you when you receive cookies. If you do not accept cookies however, you will not be able to access your account information or make purchases online. We use both session ID cookies and persistent cookies. Session ID cookies make it easier for you to navigate our Sites. A session ID cookie expires when you close your browser where as a persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. If you reject cookies, you may still use our Sites, but your ability to use some areas of our Sites, such as surveys, will be limited. Please note that, similar to Log Files, the use of cookies does not typically result in the disclosure of personal information. Rather, the information collected is non personal in nature and often includes items such as your IP address, internet domain, web browser and operating system.

FILES As is true of most websites, we gather certain non Personal Information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data. We link this automatically-collected data to Personal Information. We use a third-party tracking service that tracks non-Personal Information about visitors to our Sites in the aggregate. We may use this information to analyze trends, to administer our Sites, to track users’ movements around our Sites and to gather demographic information about our user base as a whole.

TRACKING PIXELS We also employ a software technology called clear gifs, that help us better manage content on our Sites by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ Personal Information. We may use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing.